IT Support Technician - Glasgow

30,000 - IT
Ref: 323 Date Posted: Thursday 14 Oct 2021
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You’re an established IT Support Technician. You’ve worked closely with users, solving their problems, and helping them to get the best out of their user experience.

You’ve worked within a fast-paced client delivery role, proven yourself to be a strong communicator, worked with stakeholders and had experience supporting ICT Services across a large user community …but it’s still not enough.

You want to take the next step in your career. You’re looking to move into a business that is growing, where you can develop your technical skills and work with users at the front end.  You want to be appreciated and supported and have career progression with a family business that has grown into one of the UK's leading suppliers of construction products. 

Much like the business, you’re driven by values, and more importantly, want to be part of a culture where care, respect, and inclusivity is encouraged.

You’ll be joining the team based in Glasgow as their ICT Support Co-ordinator, playing a vital part in keeping users online and support. 

 

If you can:

  • Be a fantastic communicator able to talk to users in their language  

  • Have an analytical approach and excellent time management skills.

  • Solve problems for the team

  • Liaise effectively with users and stakeholders

 

And be:

  • Experienced in first- and second-line support

  • Competent in installing hardware and performing routine fixes

  • Able to use monitoring and remote access tools for proactive and reactive support.

  • Familiar with network infrastructure, including wireless networks.

  • Hungry to learn new skills and motivated to deliver a high level of service.

 

This is an opportunity to work with a progressive and growing business, one that rewards its people and encourages personal career growth.

For more information on this role, please attach your CV below, or get in touch with anne-marie.hamill@engagerecruit.co.uk | 0141 406 5466.