Engage Recruitment is delighted to be recruiting for an experienced IT Infrastructure Consultant based in the West of Scotland. You will spend much of your time working solutions for companies of various sizes across various sectors including public sector, Financial Services, retail, manufacturing, Oil and gas, Professional Services and more.
The right person for this role:
You will have a wide variety of knowledge of ICT technologies, along with an extensive knowledge of the standard Microsoft platforms and applications, including Office 365.
You will have an excellent understanding of IT LAN infrastructure having worked with some of the leading technology vendors such as Microsoft/Veritas/VMware/Citrix/Veeam
What's in it for you:
£25,000 - £40,000 commensurate with experience
Friendly, collaborative working environment
Private medical Insurance
Progression and personal development opportunities
Permanent: Mon - Thu 09:00 - 17:30 & Friday 09:00 - 17:00
Provide a high degree of customer satisfaction in all work undertaken.
Perform remote troubleshooting and diagnosis using remote support tools
Provide accurate diagnostics and creative solutions to customer problems whilst adhering to best practice and operational process
Provide timely call resolution, technical support expertise for standard desktop systems
Troubleshoot and analyse customer incidents in order to diagnose ICT issues
Liaise internally and externally to enable customer queries to be answered and problems solved.
Experience of working with Cloud and On-Premises Server and Endpoint Infrastructure
Experience working with some of the following technologies (you don’t have to have all, just some):
- Windows Server & Desktop
- Microsoft Exchange
- Office 365 / Azure
- System Center
- Veritas |Citrix |Veeam |Palo Alto Networks | Checkpoint | Cisco | Nutanix
Certifications would be advantageous. In general we want a technically minded individual with relevant experience designing, supporting and implementing IT Solutions.
To be considered for this opportunity, please apply today or call Chris for more information.